How to make a calls between employees using legacy desk phones and those using Zoom Phones

Summary

Calls between employees using legacy desk phones and those using Zoom Phones will require a temporary change to interoffice dialing

Body

The first flight of our Now Boarding: Zoom Phones journey is scheduled to arrive on June 15

As we prepare for departure, we will be onboarding departments in phases before reaching our final destination, a fully modernized campus phone system. During this transition period, calls between employees using legacy desk phones and those using Zoom Phones will require a temporary change to interoffice dialing.

Temporary Dialing Instructions

To ensure all calls reach their destination smoothly, please follow these steps when placing interoffice calls:

  • Press 9
  • Wait for the dial tone
  • Enter the complete 10-digit number (e.g., 610-660-2920)

What’s Next?

Once all departments have successfully boarded and the Zoom Phones rollout is complete, standard extension dialing for internal calls will be restored.

Details

Details

Article ID: 162924
Created
Thu 6/11/26 2:24 PM
Modified
Thu 6/11/26 2:46 PM