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In Gmail, replies to a message are grouped into conversations. In your inbox, you'll see the number of conversations you have, but not messages.
Follow these steps to see how many messages are in your inbox:
- On your computer, open Gmail. You can't find your total number of messages from the Gmail app.
- In the top right, click Settings Settings.
- Scroll down to the "Conversation view" section.
- Select Conversation view off.
- At the bottom of the page, click Save Changes.
- Go back to your inbox to see the number of messages you have. If you have multiple sections or categories, make sure to add together the number from each section.
- When you're done, go back to settings and turn on "Conversation view."