How SJU supports and delivers macOS upgrades

Summary

This article provides an explanation and details as to how OIT supports new macOS versions.

Body

Introduction

Each Fall, Apple releases new macOS upgrades for supported Mac hardware. During Apple's beta period each summer, the Office of Information Technology prepares for the new OS releases by testing our University applications, such as Banner, Canvas, and anti-virus protection (to name a few).

Starting with macOS Big Sur, OIT recommends upgrading to the latest version of macOS as it becomes available.

Installing Supported OS Upgrades

SJU's Office of Information Technology delivers most software updates through an application called Managed Software Center. For more information, please see this article.

However, major macOS upgrades are handled through Apple's Software Update. For instructions on how to use that, please see this article in Apple's knowledge base.

Before installing this upgrade, please ensure:

  • You have a current backup of your computer with CrashPlan.
  • Your computer is connected to a power outlet and the lid is opened.
  • You will not need to use your computer for a minimum of 45 minutes for the installation to complete.

After a set period of time, OIT will switch the macOS upgrade from opt-in to mandatory. Users will receive notifications from Nudge about the impending deadline.

If you encounter software incompatibilities as a result of the OS upgrade, please contact the Technology Service Center for assistance.

Details

Details

Article ID: 44424
Created
Tue 12/12/17 4:53 PM
Modified
Tue 10/8/24 1:35 PM