What is it?
If you are using a computer provided by the University City campus and need to request local administrator access, use this service.
Who can use it?
Faculty and staff with legacy University City campus computers need to request local administrator rights to the computer if it is needed.
Where can I access this service?
To elevate your account to a local administrator, you must have the following:
- A work-related need to have local administrator access to your computer
- Authorization from the Associate Director, Technology & Classroom Support
Once approved, the ticket will be assigned to a technician who will make your account a local administrator.
- If your computer is turned off, the technician may not be able to remotely add the account to the administrators group. This may create a delay for the client.
- If your computer is off-campus or otherwise off the campus network, the technician may not be able to remotely add the account. This may create a delay.
- If your account can not be remotely added due to the aforementioned reasons, we may need to schedule a date and time to physically access your machine.
To request access, click the green Request Service button to the right.