Technology Service Center

Tags TSC

What is it?

The Technology Service Center (TSC) is a part of the Technology Support Services division of the Office of Information Technology. We are located in the Science Center, Room 129.  The TSC offers a full-service center that will address the technology support needs of all SJU faculty, staff, and students in one convenient location.  We have a large counter for walk-in problems, a waiting area, a fully-staffed call center, and a work area for our technicians to resolve hardware and software issues.  At the TSC, we aim to provide a professional setting where all of our customers feel comfortable walking in and having their computers worked on. 

Who can use it?

All SJU faculty, staff, and students.

Where can I access this service?

** The TSC is only taking appointments at this time. Please call 610-660-2920 to schedule an appointment.**

 

The TSC offers walk-in hours during the Fall and Spring semesters and modified hours during the Summer sessions. 

Fall and Spring Semesters

Monday - Thursday:         7:30am – 7:00pm
Friday:                         7:30am – 5:00pm
Saturday - Sunday:       12:00pm – 4:00pm

Summer

Monday - Thursday:         7:30am – 7:00pm
Friday:                         7:30am – 5:00pm
Saturday - Sunday: CLOSED on weekends (Weekend hours resume after Labor Day)

For assistance after walk-in hours, call the TSC at x2920.  We have technicians standing by to assist you with your technology needs, 24 hours and day, 7 days a week.  

For the most up-to-date information regarding SJU Technology, follow us on Twitter @SJUIT or Facebook at facebook.com/SJUTSC.

IT Service Management

Technology Support


Desktop Architecture & Management


Academic Technology Support

  • Service Desk (TSC)

  • Customer Engagement & Training

  • Procurement & Asset Management

  • Outreach & Communications

  • Technical assistance for all university-owned desktop, lab & classroom computers

  • Lab and classroom computer and application support

  • Computer Inventory Management

  • Computer Replacement Program (CRP)

  • Software & Application delivery
  • Secure desktop management

  • Managed Print

  • Strategic & Automated solutions

  • Provide vision to active and engaged learning

  • Academic Partnerships & Engagement

  • Instructional Design, Training and Workshops

  • Support a dynamic experience in the classroom and online

 

 

Details

9744
Created
Thu 7/23/15 6:51 PM
Modified
Mon 4/20/20 7:20 AM