Do I need to have a smartphone to use Duo?

Tags duo

No, we have multiple ways to authenticate with Duo. You can use a smartphone, cell phone, landline (such as your office or home phone), tablet, or hardware token. Duo works with all cell phones and landlines by supporting authentication via phone call. Just click the Call Me button on the authentication prompt (or type "phone" in the "second password" field if you don't see Duo's interactive prompt) and Duo will call your phone. Answer the call and listen to the instructions to authenticate. We recommend that users who have a smartphone choose to use them, since they are the easiest to use with Duo, and the most cost effective for the University to support.

You can manage your DUO devices and settings here: https://duo.sju.edu.

Was this helpful?
0 reviews

Details

Article ID: 72019
Created
Thu 2/14/19 10:18 AM
Modified
Thu 5/9/19 10:37 AM