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When new content is added to Kaltura, download functionality is disabled by default. Once you enable the download feature, all users with access to the video will be able to download it.
Recently created or uploaded content is not available for downloading until Kaltura finishes processing it. The amount of processing time needed depends on the size of the content; very large files may take up to an hour (or longer) to process.
On this page:

Enable downloading for the content
Download the

How to set up a Kaltura video for download using MediaSpace (https://video.sju.edu)

What do you do if the video you’d like to use in your course space is not captioned?

Media owners and co-editors have the ability to download their own media files to any device. They also can decide what media files can be downloaded by others who have access to the videos. Kaltura media owners and co-editors can set those entries to be downloadable on a per-video basis.