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When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.

Includes software installation of SJU owned applications.

Request access to update a website or modify existing access to a website - Wordpress ( or

Username change request is a request to have a user’s account username changed based on a change in the user's legal name or University status.

Request for new network data jack be installed

Blackboard Learn is SJU's Learning Management System (LMS).

Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate equipment.

SJU maintains a tool that monitors our network and notifies System Administrators of possible copyright infringement. This could be in the form of music, movies, video games, etc.

To request a short URL/Link on an SJU website

Add an additional Fund - Org - Account to your Marketplace Store.

Instructions on how to reset your SJU account password

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.

Hooking up your Smart TV or Game Console to the SJU Wireless Network

Change the Fund - Org - Account associated with your Marketplace Store.

Obtain advice regarding the purchase of hardware, peripherals, and other technologies or enter a special request.

Request for voicemails to be sent to email.

Every project that will require resources from the Office of Information Technology (OIT) must be submitted for approval prior to project initiation.

Please read this policy before submitting your request.

If you are having issues logging into Banner, please report your issue using Software and Applications/General Software/Software Issue Troubleshooting.

The University provides Cable TV Service and technical support for all on campus student residences and select labs and classrooms.

Report an issue or request help with hardware or a device.

One-stop shop for all hardware, software, training, and procurement needs.

IT installs and maintains all software installations in computer labs campus-wide. Please use this category to report lab software issues.

Ask a question about a general website request or issue.