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IT Support or Advice that you cannot find in the Service Catalog

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Hooking up your Smart TV or Game Console to the SJU Wireless Network


Canvas is a Learning Management System (LMS) that is designed to enhance the teaching and learning experience.

SJU's portal, The Nest, is the central location for course information, email, calendar, and more.


All current and active SJU students are eligible for a Microsoft Office 365 account at no additional cost. This article explains how to obtain Office 365, how long it will work for you, and when you'll lose access to the software and any data you store within Microsoft's services.

When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.

Streaming television service for on campus students.

A Canvas Commons Group is an access list that permits faculty and staff to limit visibility of shared resources in Canvas Commons.


Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate equipment.

Two Factor Authentication, also known as 2FA, is a two-step verification method that requires a username and password and a second method of verification.




To request a short URL/Link on an SJU website

IT installs and maintains all software installations in computer labs campus-wide. Please use this category to report lab software issues.





Change the Fund - Org - Account associated with your Marketplace Store.