Amazon Business provides numerous business-specific benefits. One we are most excited to extend to Faculty and Staff is Business Prime Shipping. Business Prime Shipping provides FREE Two-Day shipping on Prime eligible items, no matter the order size.
As an added benefit, you will have immediate access to:
- Automatic tax exempt purchasing on items sold by Amazon.com LLC and participating 3rd party sellers
- Business pricing and quantity discounts on millions of items
- Access to a specialized business only Customer Service team at 866-486-2360.
Get started with Amazon Business
Requesting an Amazon Business Account
All Amazon Business purchases should be placed through SJU's centralized Amazon Business account. To access SJU’s business account, please email Procurement Services with your request. Make sure to include your name, department, and SJU email address. Your request will get processed within two business days. Once processed, you will receive an activation email directly from Amazon.com with the subject line, “Welcome to Amazon Business”. The activation period is time sensitive; please take action as soon as possible. For questions regarding on activating your account, please reference the Registration Guide attached to this article.
How do I activate my Amazon Business account?
Activate your Amazon Business account by clicking “Accept the Invitation” from the Amazon.com email; the subject line is “Welcome to Amazon Business”. The first time you access Amazon Business, you will be prompted to create an Amazon Business account. You must use your SJU email address for your Amazon Business account.
What if I have previously used my SJU or USciences email address to register a verified Amazon Business account?
All previous, stand-alone, Amazon Business accounts must be migrated under the centralized SJU account. Prior to joining the SJU account, you will need to de-register your account.
When I click “Accept the Invitation” in the activation email, I am prompted to log in. I do not know my log in credentials.
If you do not remember your password, please call Customer Service and ask for a link to reset your password. Customer Service can be reached at 866-486-2360.
Can I use the SJU Amazon Business account for personal use?
The centralized SJU business account should be used for business purchases only. Non-compliance with this directive may be considered mis-use of the program and result in cancellation of credentials.
I already use my SJU or USciences email address to make personal Amazon.com purchases
If your SJU email address is already associated with an Amazon.com, you will have the option to split off and transfer any purchase history to a separate account. You will be prompted to enter a new, personal email address (e.g. gmail.com or Hotmail.com)
Can I agree to the Amazon Business Terms and Conditions when I sign up for my account?
Yes, the Terms and Conditions have been reviewed and agreed by SJU.
Shopping on Amazon Business
What am I able to purchase on Amazon Business?
SJU has established a centralized Amazon Business account to make purchases of items not available through other university suppliers. Through Amazon Business, SJU has access to all items available on the standard Amazon.com site, plus additional business-specific items as well as other items.
How do I get FREE TWO-DAY shipping?
Through our Amazon Business account, you will have unlimited fast, FREE Two-Day shipping on eligible items. Products eligible for Business Prime Shipping will be designated with a “Prime” logo on the product page and at checkout. Please note, not all shipping speeds are available for all items and all addresses.
Do I need to have a SJU P-Card to make purchases?
No, the centralized Amazon Business account is paid through a direct bill. At the end of the month, Procurement will reconcile the transactions back to the FOAP provided by the requestor.
I am being asked to enter the account to charge and reason for my purchase prior to checkout.
All transactions must be recorded to the appropriate FOAP string to properly allocate the purchases into the department’s budgets. Each transaction must be supported with a documented reason for the request as all purchases must serve a direct benefit to the university.
I received notification that my order is pending approval.
The centralized Amazon Business account has built-in approval workflows to track all purchases prior to placing the order for shipment. This allows for Procurement Services to effectively record all purchases for spend management and to redirect purchases to other university suppliers for cost containment.
How long will it take for my order to be approved?
Orders can take from one to three business days to be approved.
I submitted an order but it was rejected. Why?
Amazon orders may be rejected for many reasons. Situations in where the incorrect FOAP string is provided, insufficient justification for the purchase request or redirect of purchase to another supplier may be amongst the reasons your request may be rejected. Procurement Services will reject the request with an explanation for the denial.