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Self-Service - Information Technology

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By clicking the "Chat with a Representative" button above, you will be prompted to login with your SJU credentials and then be connected to a technician.

Technicians are available via chat Monday - Friday, 9:00am - 5:00pm

Hours of Operation

Technology Service Center

 Science Center 129
 Mon-Thurs: 7:30am - 7:00pm
     Friday: 7:30am - 5:00pm
     Sat - Sun: 12:00pm - 4:00pm

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IT News

Wed 11/7/18 9:54 AM

Late Sunday night, SJU was made aware of a service outage with Verizon. As a result of this outage, campus phones are not receiving inbound calls at this time. Outgoing calls and station-to-station calls from campus phones are not affected. If you need to reach the Office of Public Safety and Security during this outage,…

The post IT Outage – Phones 11/7 appeared first on Office of Information Technology.

Tue 9/11/18 2:49 PM

IMPORTANT NOTE: Before trying to print from a lab computer and before using SJU MobilePrint, students should first register their SJU ID Card that has issued to them by Public Safety. How to register your SJU ID card for printing: Go to any student printer in one of the computer labs on campus.  The closest…

The post Student Printing and MobilePrint appeared first on Office of Information Technology.

Thu 8/23/18 9:37 AM

Dear New Hawks & Returning Hawks, Welcome (back) to Hawk Hill for the 2018-2019 school year! Move-in-weekend can be hectic so we want to help make your move-in experience go as smoothly as possible when it comes to getting your technology up and running. Need help with your technology? The Technology Service Center (TSC) is…

The post Welcome, Students! appeared first on Office of Information Technology.

Wed 7/18/18 9:36 AM

On Friday, August 3rd, from 7:00am – 11:00am, voicemail, unified messaging, and fax services will not be operational as we perform software upgrades. This means that all menus (phone trees), voicemail boxes (for leaving or accessing messages), fax-to-email delivery (inbound and outbound) will not be available. We will re-route the number for Public Safety Dispatch…

The post IT Outage – Phone Services 8/3 appeared first on Office of Information Technology.

Wed 7/18/18 9:30 AM

As part of our telephone system upgrade, the Office of Information Technology will be installing new software on Friday, July 27 from 7—9 a.m. This will impact ALL campus phones. During this outage window, no dial tones or other telephony services will be operational. This means that no calls may be placed or received. Menus,…

The post IT Outage – Phones 7/27 appeared first on Office of Information Technology.