IT Emergency

   610-660-2920
We are ready to assist you 24 hours a day, 7 days a week.

Self-Service - Information Technology

Submit a Ticket

Knowledge Base

Search for Answers

Chat with an IT Representative

By clicking the "Chat with a Representative" button above, you will immediately enter a chat session.

Technicians are available via chat Monday - Friday, 9:00am - 5:00pm

Hours of Operation

Technology Service Center

 610-660-2920
 Science Center 129
 Summer Hours 
     Mon-Thurs: 8:00am - 7:00pm
     Friday: 8:00am - 5:00pm
     sites.sju.edu/oit

Connect With Us

  

 

IT News

Tue 9/11/18 2:49 PM

IMPORTANT NOTE: Before trying to print from a lab computer and before using SJU MobilePrint, students should first register their SJU ID Card that has issued to them by Public Safety. How to register your SJU ID card for printing: Go to any student printer in one of the computer labs on campus.  The closest…

The post Student Printing and MobilePrint appeared first on Office of Information Technology.

Thu 8/23/18 9:37 AM

Dear New Hawks & Returning Hawks, Welcome (back) to Hawk Hill for the 2018-2019 school year! Move-in-weekend can be hectic so we want to help make your move-in experience go as smoothly as possible when it comes to getting your technology up and running. Need help with your technology? The Technology Service Center (TSC) is…

The post Welcome, Students! appeared first on Office of Information Technology.

Wed 7/18/18 9:36 AM

On Friday, August 3rd, from 7:00am – 11:00am, voicemail, unified messaging, and fax services will not be operational as we perform software upgrades. This means that all menus (phone trees), voicemail boxes (for leaving or accessing messages), fax-to-email delivery (inbound and outbound) will not be available. We will re-route the number for Public Safety Dispatch…

The post IT Outage – Phone Services 8/3 appeared first on Office of Information Technology.

Wed 7/18/18 9:30 AM

As part of our telephone system upgrade, the Office of Information Technology will be installing new software on Friday, July 27 from 7—9 a.m. This will impact ALL campus phones. During this outage window, no dial tones or other telephony services will be operational. This means that no calls may be placed or received. Menus,…

The post IT Outage – Phones 7/27 appeared first on Office of Information Technology.

Mon 7/16/18 12:49 PM

On Tuesday, July 24th, from 3:00am – 7:00am, our Network Engineering team will be performing upgrades to our campus wireless network.  This will cause intermittent connectivity issues with the wireless service across campus. If you have any questions about the maintenance being performed, please contact the Technology Service Center at 610-660-2920.

The post IT Outage – Wireless Network 7/24 appeared first on Office of Information Technology.