Overview
Follow the steps below to help set up your Microsoft Authenticator app. OIT recommends using the Microsoft Authenticator app for MFA, which allows you to take advantage of Passwordless Sign In. Google Workspace, The Nest, Canvas, Banner 9 Admin, VPN, and the majority of other SJU services now use Azure, which will require this application.
SMS/Text Messaging is no longer supported by SJU due to the deprecation and end of support by Microsoft and many other vendors. More information can be found here.
Steps for configuring the Microsoft Authenticator App
1) Install the Microsoft Authenticator app on your smart phone
2) Once you have installed the app on your phone, on your computer, go to: https://aka.ms/mfasetup.
- You will be presented with a Microsoft sign in screen (example below):
- Sign in with your SJU email address (including @sju.edu) and password.
3) Enroll your device with the Microsoft Authenticator App
- Click "Set up Authenticator app" and follow the prompts to install the app for your device.
- Under "what's your preferred option?" click the drop-down menu and select "Notify Me Through App" (example below):
4) From your smart phone, open the Microsoft Authenticator app.
- Select "Work or school account".
- Select "Scan QR code" (example below):
- Back on your computer, you'll have your unique Code displayed that you now need to scan from your phone. If the code won't scan, you can manually enter the 9-digit code.
- On your phone, click "Next" and follow the prompts to complete the enrollment.
4) This will complete the enrollment steps. Now that you have successfully enrolled, each time you log into services such as Banner 9 Admin, Banner Document Management, Cognos, etc you will use your Microsoft Authenticator app to approve the login.
If you have any questions, please contact the Technology Service Center at 610.660.2920.