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IT obtains software licenses through educational and volume discounts by facilitating campus-wide agreements with University software vendors.

Includes software installation of SJU owned applications.

Includes troubleshooting of software applications, web browsers, etc.

Please use this service to report a problem with the following SJU-provided Enterprise software: Degree Works, Cognos, ODS, Appwork, Infosilem, and Titanium.


If you are experiencing any service issues with Bridge Performance or Bridge Learning, please use this service request

Code42 is an online backup service that is deployed to SJU-issued computers by the Office of Information Technology.

If you are having issues logging into Banner, please report your issue using Software and Applications/General Software/Software Issue Troubleshooting.

One-stop shop for all hardware, software, training, course design and procurement needs.

Includes troubleshooting of HSB related software applications.

All current and active SJU students are eligible for a Microsoft Office 365 account at no additional cost. This article explains how to obtain Office 365, how long it will work for you, and when you'll lose access to the software and any data you store within Microsoft's services.

SJU has a license which entitles all SJU students access to Adobe Creative Cloud at a reduced rate.

To support its missions of teaching, research, and public service, Saint Joseph's University provides access to Information Resources for its Users. The University requires all Users of its Information Resources to do so in a responsible manner, abiding by all applicable federal and state laws and regulations, as well as all Saint Joseph’s University policies. This policy describes the appropriate use of all Information Resources, including, computers, networks, and any related technology and data.


Use this service to request an ArcGIS account.