How do I make a conference call?

Saint Joseph’s University

Multi-Party Conference

Calling Service

This feature allows any user to establish a conference. The conference may include any combination of campus stations and outside parties. Note that while the conference bridge that supports conference calls provides for some amplification, the quality of the call will depend upon the quality of the connections with various parties. This may be of particular concern when wireless users are included on the conference. Note too that this a standard conference bridge that is designed to support basic conference call functionality. If more advanced features or functions are required, you may wish to use a network-based service for these calls. More information will be provided by the telecommunications department upon request.

Please submit a service request or call the TSC 610-660-2920 to schedule a Conference Bridge.

Conference type: Meet-Me conference

This type conference allows campus stations and outside parties to dial into the conference call.

1) User wishing to establish a conference call (conference leader) calls each party and instructs them to call the extension (from on campus) or 610-747-xxxx (from off-campus) at the required time and date.

2) At the time and date of the call, the leader calls the special leader's conference number (xxxx from on campus and 610-747-xxxx from off-campus).

3) Conferees call the correct number and are automatically connected to the conference.

4) If the leader wishes, he/she may lock out additional parties at any time by dialing "0".

5) Conferees may hang up at any time without interrupting the conference. At the conclusion of the conference, the leader MUST disconnect all conferees by dialing "#". This will clear the bridge for the next conference call.

6) At any time the conference can support up to 8 to 32 parties, depending on which Conference Bridge you are assigned. Additional callers to the conference will receive a busy signal.

Conference type: Station-Initiated Conference (3-Way Calling)

This type conference call allows a campus station user to initiate the conference and to connect each party.

1) The conference leader dials extension xxxx and thereby connects to the conference.

2) The leader depresses the transfer button on his/her Dterm phone (or depresses the flash/switchook/link/or similar feature on a non-Dterm).

3) The leader dials the station or outside number for a conferee. Once the conferee answers, the leader hangs up and thereby connects the party to the conference.

4) The leader then sequentially connects additional parties to the conference by following steps 2 and 3 for each party until all are connected. If Voice Mail answers, press "*" repeatedly until the Voice Mail System disconnects. Then hangup and try again. Otherwise, you will connect the Voice Mail System as one of the conferees.

5) Once all parties are added, the leader may dial extension xxxx (Leader Number) to join the conference call as the leader.

6) Conferees may hang up at any time without interrupting the conference. At the conclusion of the conference, the leader MUST disconnect all conferees by dialing "#". This will clear the bridge for the next conference call.

7) At any time the conference can support up to 8 to 32 parties, depending on which Conference Bridge you are assigned.

 

 

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Details

Article ID: 8376
Created
Wed 8/12/15 11:10 AM
Modified
Wed 4/1/20 12:53 PM