1. Knowledge Base
  2. Information Technology

Information Technology

Technology services for SJU students, faculty, and staff.

Categories (13)

Employee FAQ's

Answers to common technology-related questions for SJU Faculty and Staff

Student FAQ's

Answers to common questions students and parents typically have during orientation, move-in weekend and their first few weeks at Hawk Hill!

Accounts & User Access

Managing your SJU password, account, and enterprise system access to tools like Banner and Cognos.

Classroom & Lab Support

Information related to software, audio visual technology, in classrooms, public areas, and conference rooms

Computers, Peripherals & Hardware

Desktops, laptops, and peripherals

Email, Calendars & Collaboration

G Suite, Zoom and other SJU productivity services such as The Nest

Digital Learning Resources

Canvas (LMS), Course Design, Instructional Tools, and Academic Compliance.

Network & Wireless Services

Connect your computer or mobile device to the SJU network

Phones, Voicemail & Audio Conferencing

Phone, Voicemail, & Conference Phone information.

For Web Conference requests, click here: https://sju.teamdynamix.com/TDClient/1942/Porta...

Secure & Safe Computing

Information on IT security including the ability to report a security incident and how to protect yourself.

Software & Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, BDMS, Marketplace)

Website Design & Support

Information on SJU websites, website design, or website access

General IT Questions

General requests for technical help and/or advice