Information Technology

Technology services for SJU students, faculty, and staff.

Categories (13)

Employee Technology FAQ's

Answers to common technology-related questions for SJU Faculty and Staff

Student Technology FAQ's

Answers to common questions students and parents typically have during orientation, move-in weekend, and their first few weeks at Hawk Hill!

Accounts and User Access

SJU password, account, and system access (including VPN)

Classroom and Computer Lab Support

Information related to software, audio visual technology, in classrooms, public areas, and conference rooms

Computers, Peripherals, and Hardware

Information on desktops, laptops, printing and other computer hardware

Email, Calendars and Collaboration Tools

Information on SJU email, calendar, Zoom, and other productivity services

Digital Learning Resources

Canvas (LMS), Course Design, Instructional Tools, and Academic Compliance.

Network, Cable, and WiFi Connectivity

Information on connecting a computer or device to the SJU network

Phones, Voicemail, and Conferencing

Information related to Phones, Voicemail, and Audio Conferencing

Secure & Safe Computing

Information on IT security including the ability to report a security incident and how to protect yourself.

Software and Applications

Information on University software

Website Design and Support

Information on SJU websites, website design, or website access

General IT Questions

General requests for technical help and/or advice