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Knowledge Base
Information Technology
Information Technology
Technology services for SJU students, faculty, and staff.
Categories (14)
Employee FAQ's
Answers to common technology-related questions for SJU Faculty and Staff
Student FAQ's
Answers to common questions students and parents typically have during orientation, move-in weekend and their first few weeks at Hawk Hill!
Accounts & User Access
Managing your SJU password, account, and enterprise system access to tools like Banner and Cognos.
Classroom & Lab Support
Information related to software, audio visual technology, in classrooms, public areas, and conference rooms
Computers, Peripherals & Hardware
Desktops, laptops, and peripherals
Email, Calendars & Collaboration
G Suite, Zoom and other SJU productivity services such as The Nest
Digital Learning Resources
Canvas (LMS), Course Design, Instructional Tools, and Academic Compliance.
Network & Wireless Services
Connect your computer or mobile device to the SJU network
Phones, Voicemail & Audio Conferencing
Phone, Voicemail, & Conference Phone information.
For Web Conference requests, click here:
https://sju.teamdynamix.com/TDClient/1942/Porta...
Secure & Safe Computing
Information on IT security including the ability to report a security incident and how to protect yourself.
Software & Applications
University software (Microsoft, Browsers, etc.) and applications (Banner, BDMS, Marketplace)
Website Design & Support
Information on SJU websites, website design, or website access
General IT Questions
General requests for technical help and/or advice
Faculty Elections
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Additional Resources
Popular Articles
Tuition, Fees, Room and Board for 2019-2020
Troubleshooting Zoom Issues
Self-Service Banner - Maintenance Window
How do I connect my game console, Chromecast, Apple TV, Smart TV, etc. to the wireless network?
I am getting a message that reads,"Meeting not in the Calendar folder message in Outlook...", what does this mean?
Recent Articles
How to Reset or Disable New Quizzes in Canvas
Recording Options in Zoom
Using Kaltura to Store Video & Other Media
Video.SJU.edu - Kaltura MediaSpace: Download Media
How do I login to my SJU Zoom account?
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