Communication & Collaboration

Includes Email, Phones, Conferencing, and Collaboration solutions.

Categories (4)

SJU Google Workspace

Google Workspace is a set of integrated collaboration and productivity tools which include email, calendaring, document sharing, cloud-based storage, and more.
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Voicemail

SJU's Voicemail System
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Web Conferencing

Information and best practices for using Zoom.
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Softphone/Bridge Application

Use your desktop or mobile device to make University calls.
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Articles (10)

Pinned Article How do I make phone calls between Hawk Hill campus and University City campus?

How can I forward my office line to another number?

Instructions to forward your office line to another number, like your cell or home phone number.

How do I hide my caller ID on my cell phone when making outbound calls?

Instructions on how to hide your cell phone number when making outbound calls.

How to access and manage delegated email

This article goes into detail about how to access and manage delegated emails.

How to ensure your scanned documents are not being marked as SPAM

This article will walk you through looking for scanned documents that may be sent to your Spam mailbox, rather than your inbox. It will also walk you through creating a filter so that scanned documents from this specific printer will always arrive in your Inbox.

Lancaster - Migrating Phones (Teams) from PA College to ADSJU

This article describes the steps required in order for users to continuing accessing their Phones (Teams) environments once the environment is migrated over to the ADSJU domain.

Local Mailbox is Full

This article aims to show Outlook users how to increase their local storage capacity

Outgoing faxes with Esker

Softphone Installation

Installation instructions for the SP350 softphone. Please note this will require VPN access with your user account added to the rules for softphone usage.

How do I update my password in Mac mail?