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Vendor-Provided Computer Support
Support details for computers provided by and pre-configured by a 3rd-party company/vendor.
How SJU supports and delivers macOS upgrades
This article provides an explanation and details as to how OIT supports new macOS versions.
Legacy Computer Support
Support details for computers running end-of-life operating systems, such as: Windows 7, Windows Vista, Windows XP
Academic Technology Support Schedule
Open support sessions are available to everyone within the SJU community. Check out our hours!
Advising Support
If you need advising or registration support, please contact your faculty advisor, program director or the advising center for your school. In addition, the following online resources are available to help.
Qualtrics Support Resources
How do I get Canvas Support?
For immediate, 24/7 assistance with Canvas, please call 610-660-2920, Option 2.
How do I get Zoom Support?
For immediate, 24/7 assistance with Zoom, please call 610-660-2920.
How do I log into the SJU Support Portal?
What IT support do Emeritus Faculty receive?
Respondus Support Resources
How do I get technology support?
The Technology Service Center (TSC) is located in the Science Center, Room 129.
The SJU Academic Technology Support Team
Where can I get Starfish support?
Respondus Support - Student 24/7 Live Chat Help