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Knowledge Base

Categories (15)

Information about your SJU password, account, system access (including VPN), and network drive/share requests
G Suite is a set of integrated collaboration and productivity tools which include email, calendaring, document sharing, cloud-based storage, and more.

Please check out our SJU Apps Academy as well:
Answers to common questions for SJU Faculty and Staff
Answers to common questions students have during move-in weekend and the first few weeks at Hawk Hill!
Information related to software, audio visual technology, in classrooms, public areas, and conference rooms
Information on desktops, laptops, printing and other computer hardware
Information on SJU email, calendar, ZOOM, and other productivity services
Information on Blackboard Learn and other software used for teaching and learning
Information on connecting a computer or device to the SJU network
Information related to Phones, Voicemail, and Audio Conferencing
Information on how to request a project (new software/technologies) or a change to software/technologies already in use on campus
Information on IT security including the ability to report a security incident and how to protect yourself.
Information on University software
Information on SJU websites, website design, or website access
General requests for technical help and/or advice