How to set up a new SJU Mac

Tags macos setup

Over the past couple of years, OIT has streamlined the macOS setup process. In most cases, you can set up your new Mac by yourself! Here's how to do that.

The entire process takes about 15-30 minutes in total, depending on the speed of your internet connection. You'll need to make sure you meet these requirements:

  • If you're setting up a laptop, plug in the power adapter.
  • You'll need an available internet connection.
    • If you're off-campus, you can use a wired or wireless connection.
    • If you're on-campus, you'll need to use a wired connection. The sjuwireless network cannot be used to set up a new Mac.

First, boot up the Mac. You'll see an Apple logo and a progress bar.

You'll be prompted for your country. Click United States, then click Continue.

If prompted for your keyboard layout, choose U.S. and click Continue.

Next, you should be presented with the following Remote Management screen. Click Continue.

If this screen does not appear:

  • Make sure you're connected to the internet.
  • Click the Back button, then click Continue again. Sometimes, it can take a couple of tries for this screen to show.
  • Shut down the computer by typing Command-Q and clicking Shut Down. Turn on the computer and try again.

If you're unable to get the Remote Management screen to appear, please reach out to IT for assistance. Without this screen, you will not be able to finish the setup process.

You'll be prompted for your SJU username and password. For the first box, enter your SJU username like this:

adsju\username

Do not include the @sju.edu in your username. Click Sign In.

You might be asked if you want to restore data from a Time Machine backup, a Windows PC, etc. Select Don't transfer any information now and click Continue.

Also, you might be prompted for your time zone. If so, please select a city in the Eastern time zone, such as Philadelphia or New York.

Finally, you should see a couple of screens that indicate that your Mac is being set up.

The screen might go dark for a few seconds - this is normal. Please don't touch the power button or close the laptop lid.

Depending on the speed of the computer and its connection to the network, you might see a screen similar to this one. Please wait 5-10 seconds for the setup process to continue.

After a few moments, you should see this screen. Please wait as your computer is configured.

Finally, you'll be brought to this login window. Please enter your SJU username and password and press the return key to login.

In your Applications folder, you can open Managed Software Center to track the progress of the remaining software that's being installed, including Microsoft Office and Google Chrome. You can also use Managed Software Center to install additional applications that you might need, such as Google Drive. For more information on Managed Software Center, please see this article.

If this is replacing an older computer, you'll want to restore your data using Code42.

Although it's not required, we recommend restarting your computer once everything has been installed.

Details

Article ID: 130949
Created
Wed 3/24/21 4:22 PM
Modified
Mon 7/26/21 12:25 PM