About Workspace ONE Intelligent Hub

What is Workspace ONE Intelligent Hub?

Workspace ONE Intelligent Hub is an officially supported application, deployed by Saint Joseph's University Office of Information Technology.

Workspace ONE Intelligent Hub is deployed as part of our ongoing desktop security initiatives to allow OIT to more effectively and securely manage macOS, iOS, and Windows devices.

If you have Workspace ONE Intelligent Hub installed on your Mac, it will appear in your menubar like this:

The leftmost icon is Workspace ONE Intelligent Hub.

If you have Workspace ONE Intelligent Hub on your Windows PC, it will appear in your system tray like this:

The icon in the second row, at the bottom-left is Workspace ONE Intelligent Hub.

About the Workspace ONE Intelligent Hub menu

Clicking on the icon in the menubar will show several options:

  • Sync Now initiates the synchronization process with the server. There is no need to do this manually, as it will happen automatically in the background.
  • Launch Intelligent Hub opens a panel with various diagnostic options. Please do not submit logs through the Workspace ONE Intelligent Hub unless asked to do so by OIT.

Troubleshooting

If you see a message that looks like the below screenshot, please contact the Technology Service Center for further assistance.

Details

Article ID: 58625
Created
Tue 7/31/18 11:39 AM
Modified
Wed 6/23/21 10:37 AM

Related Articles (1)