What is it?
The SJU Technology Service Center (TSC) on SJU's Hawk Hill campus maintains a pool of loaner computers for faculty, staff, and students who are eligible according to the guidelines described below. The TSC will loan either a Lenovo or Apple laptop to HH or UC constituents, depending on availability. Loaner laptops are distributed on a first-come, first-served basis and offered to those individuals whose computer will be sent out for a repair that will take longer than 24 hours. The TSC does not offer loaner laptops for quick fixes such as software installation.
For faculty, staff, and students in Lancaster, please use this service for full information about our kiosk and loaner procedure. Students should always do a practice test and ensure Respondus and their computer are functioning in advance of their exams.
All SJU students are required to have a laptop that meets the recommend specifications. Chromebooks, iPads, and other Tablets will not be supported.
Procedure
Faculty, staff, and students are welcome to bring their laptops to the TSC to be diagnosed. A Loaner Laptop, if available, will be offered based on the eligibility criteria below.
Who can use it?
Eligibility information is found here.
Where can I access this service?
To request a loaner computer, click the green "Request a Loaner" button to the right. All requests must include a reason for the loaner, request, date when you would like the loaner, and length of time you will need the loaner computer. Once you've submitted your request, a technician will review it and reach out to you with any follow-up questions. You will need to read the full Loaner Laptop Policy and sign before a loaner is distributed.
Students in Lancaster can visit our kiosk located in the atrium outside of Cooper 1520.