Information Technology

Technology-based services for students, faculty, and staff.

Categories (10)

Accounts & User Access

Managing your SJU password, account, and enterprise system access to tools like Banner and Cognos.

Classroom & Computer Lab Support

Software and AV technology in classrooms, public areas, and conference rooms.

Computers, Device & Printing Support

Purchases, repairs, and requests for loaner computers.

Communication & Collaboration

Includes Email, Phones, Conferencing, and Collaboration solutions.

Digital Learning Resources

Learning Management Systems, instructional technology and design, lecture capture, and academic integrity tools.

Network, Television, & Wireless Services

Connect to the SJU network

Reporting & Analytics

Please read the "Cognos Request & Review Policy" below before submitting your request.

Cognos is SJU's main reporting system. It is a web-based tool used for monitoring business environments, accessing data, and reporting out on data in the Data Warehouse and other enterprise systems.

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Software & Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, BDMS, Marketplace)

Web Services

Request new websites, content updates to an existing site or to The Nest, or website access.

IT Policies & Procedures

Best practices and IT Policies

Services (2)

Report an Outage

Office Move Request

All office relocations require appropriate planning, funding, and approval. This request must be submitted in order to coordinate the move.