Information Technology

Technology-based services for students, faculty, and staff.

Categories (11)

Accounts & User Access

Managing your SJU password, account, and enterprise system access to tools like Banner and Cognos.

Classroom & Computer Lab Support

Software and AV technology in classrooms, public areas, and conference rooms.

Computers, Device & Printing Support

Purchases, repairs, and requests for loaner computers.

Communication & Collaboration

Includes Email, Phones, Conferencing, and Collaboration solutions.

Digital Learning Resources

Learning Management Systems, instructional technology and design, lecture capture, and academic integrity tools.

Network, Television, & Wireless Services

Connect to the SJU network

Reporting & Analytics

Please read the "Cognos Request & Review Policy" below before submitting your request.

Cognos is SJU's main reporting system. It is a web-based tool used for monitoring business environments, accessing data, and reporting out on data in the Data Warehouse and other enterprise systems.

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Information Security

Information on IT security including the ability to report a security incident and how to protect yourself

Software & Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, BDMS, Marketplace)

Website Access & Support

Request new websites, content updates to an existing site or to The Nest, or website access.

IT Policies & Procedures

Best practices and IT Policies

Services (2)

Report an Outage

If you require immediate assistance or if this is a technical emergency, please call 610-660-2920. We have agents ready to assist you 24 hours a day, 7 days a week.

Office Move Request

All office relocations require appropriate planning, funding, and approval. This request must be submitted in order to coordinate the move.