Information Technology

Technology-based services for students, faculty, and staff. For immediate support, call 610-660-2920.

Categories (10)

Accounts & User Access

Managing your SJU password, account, and enterprise system access to tools like Banner and Cognos.
Expand

Classroom & Computer Lab Support

Software and AV technology in classrooms, public areas, and conference rooms.
Expand

Computer, Mobile Device, & Printing Support

Purchases, repairs, and requests for loaner computers.
Expand

Communication & Collaboration

Includes Email, Campus phones and phone lines, Conferencing, and Collaboration solutions.
Expand

Digital Learning Resources

Learning Management Systems, instructional technology and design, lecture capture, and academic integrity tools.
Expand

Network, Television, & Wireless Services

Connect to the SJU network
Expand

Reporting & Analytics

Please read the "Cognos Request & Review Policy" below before submitting your request.

Cognos is SJU's main reporting system. It is a web-based tool used for monitoring business environments, accessing data, and reporting out on data in the Data Warehouse and other enterprise systems.

Looking for Cognos Security? Click here: https://sju.teamdynamix.com/TDClient/1942/Porta...
Expand

Software & Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, BDMS, Marketplace)
Expand

Web Services

Request new websites, content updates to an existing site or to The Nest, or website access.
Expand

IT Policies & Procedures

Best practices and IT Policies
Expand

Services (2)

Report an Outage

Office Move Request

All office relocations require appropriate planning, funding, and approval. This request must be submitted in order to coordinate the move.