Information Technology

Technology-based services for students, faculty, and staff.

Categories (15)

Accounts & User Access

Managing your SJU password, account, and enterprise system access to tools like Banner and Cognos.

Classroom & Lab Support

Software and AV technology in classrooms, public areas, and conference rooms.

Computers, Peripherals & Hardware

Desktops, laptops, and peripherals

Email, Calendars & Collaboration

G Suite, Zoom and other SJU productivity services such as The Nest

Digital Learning Resources

Canvas (LMS), Course Design, Instructional Tools, and Academic Compliance.

Training & Workshops

Technology training and workshops for Faculty, Staff and Stduents

Network & Wireless Services

Connect your computer or mobile device to the SJU network

Phones, Voicemail & Audio Conferencing

Phone, Voicemail, & Conference Phone requests.

For Web Conference requests, click here:

Reporting & Analytics

Please read the "Cognos Request & Review Policy" below before submitting your request.

Cognos is SJU's main reporting system. It is a web-based tool used for monitoring business environments, accessing data, and reporting out on data in the Data Warehouse and other enterprise systems.

Looking for Cognos Security? Click here:

Security & Safe Computing

Information on IT security including the ability to report a security incident and how to protect yourself

Software & Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, BDMS, Marketplace)

Television Services

University Cable TV, IPTV services, Smart TV and Game Consoles.

Website Access & Support

Request new websites, content updates to an existing site or to The Nest, or website access.

General IT Requests

General requests for technical help and/or advice

IT Policies & Procedures

Best practices and IT Policies