Popular Services

Every project that will require resources from the Offices of Institutional Effectiveness (IE) and Information Technology (IT) must be submitted for approval prior to project initiation.


Report an issue or request help with computer hardware or software, or VMWare Horizon environment on our Lancaster campus.


All other account and access issues not falling into the above listed categories.


Request support in a classroom or event space, or schedule a walk through in advance of your event.


Have a question about or an issue with Workday? Submit a request here!


Request content updates to an SJU.edu web page.


VPN access allows SJU employees to remotely connect to SJU services.


SJU currently uses Canvas to enhance the teaching and learning experience.


SJU's portal, The Nest, is the central location for course information, email, calendar, and more.


The University provides wired network connection in all buildings and residence halls on campus. Wireless networking allows SJU faculty, staff, students, and sponsored visitors to access SJU wireless resources securely from locations where wiring is not available.


Obtain advice regarding the purchase of hardware, peripherals, and other technologies, request laptop for a new hire or enter a special request.


Includes software installation of SJU owned applications.


Equipment loans and recording requests.


Request technology that supports teaching, learning, and/or research. In order to view software that we already utilize at the university, please visit our software catalog: https://sites.google.com/sju.edu/software/home


Within this service, you will find offerings for Cognos Security Accounts and Cognos Security Groups.


Google Apps include SJU Gmail, Google Calendar, Google Drive, and more.


Use this service to request a Google Group.


Includes troubleshooting of software applications, web browsers, etc.


Use this service to request temporary access to a Banner Class.


Lab hardware, software, and Esports