Popular Services

Pass/No Penalty

General IT Support or Advice

IT Support or Advice that you cannot find in the Service Catalog

Registrar General Questions

Course Changes/Additions (Section Level) (After DCU has closed)

Course Withdrawal

Registration Questions, Errors or Issues

Ask an Advisor

Supervisor Employee Departure

When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.

New/Update Course (Banner Catalog Level)

Software Issue Troubleshooting

Includes troubleshooting of software applications, web browsers, etc.

Google Groups Request

Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group. Use this service to request a Google Group that you will manually maintain.

Add Course, Time, Instructor, etc to DCU

Change of Major/2nd Major

Applying to Graduate

Update Student Status, Attribute, or Hold

Academic Catalog Question/Concern

Drop a Minor or Second Major

Canvas Support

Canvas is a Learning Management System (LMS) that is designed to enhance the teaching and learning experience.

Office of Information Technology Project Request

Every project that will require resources from the Office of Information Technology (OIT) must be submitted for approval prior to project initiation.

Graduation Questions

Zoom Webinar

Zoom Video Webinar allows you to broadcast a Zoom meeting to up to 500 view-only attendees. As the host or a panelist, you can share your screen, video and audio in a webinar and attendees can use the chat or question and answer options to interact with the host and panelists.

Voicemail to Email

Request for voicemails to be sent to email.

Network Guest Account Request

Network Guest Accounts should be used for anyone needing temporary access to SJU services.

Microsoft Office 365 for Students

All current and active SJU students are eligible for a Microsoft Office 365 account at no additional cost. This article explains how to obtain Office 365, how long it will work for you, and when you'll lose access to the software and any data you store within Microsoft's services.

Cognos Security Account Request

Cognos is a web-based tool used for monitoring business environments and accessing data and reporting out on data in the Data Warehouse and other enterprise systems.