Popular Services

General Facilities Maintenance


Cleaning and sanitizing, emptying of trash and recycling receptacles, replenishment of soap or paper towels, etc.


All other account and access issues not falling into the above listed categories.


SJU's portal, The Nest, is the central location for course information, email, calendar, and more.


Use this service to request swipe access or report an issue with a swipe/tap card reader.


Report an issue or request help with computer hardware or software, or VMWare Horizon environment on our Lancaster campus.


Request pest control services for campus buildings or outdoor areas to address insects, rodents, or other pest concerns.


Request support in a classroom or event space, or schedule a walk through in advance of your event.


Support with Canvas (LMS), Zoom, Video Management (Panopto), or any other instructional technology tools.


All office relocations require proper planning, funding, and approval. This request form must be submitted to initiate the request and ensure the coordination and scheduling of your move.


Use this service to request updates to your faculty/staff profile, an event, or content on a web page.


Includes software installation and troubleshooting of SJU owned applications.


The University provides wired network connection in all buildings and residence halls on campus. Wireless networking allows SJU faculty, staff, students, and sponsored visitors to access SJU wireless resources securely from locations where wiring is not available.


Report issues related to surveillance camera systems, desk attendant camera workstations, intrusion alarm systems, LightGard, fire alarm systems, CO detectors, panic alarms, emergency phones, and IMMIX.