Popular Services

IT Support or Advice that you cannot find in the Service Catalog

Cognos is a web-based tool used for monitoring business environments and accessing data and reporting out on data in the Data Warehouse and other enterprise systems.

Every project that will require resources from the Office of Information Technology (OIT) must be submitted for approval prior to project initiation.

Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group. Use this service to request a Google Group that you will manually maintain.

If you are having issues logging into Banner, please report your issue using Software and Applications/General Software/Software Issue Troubleshooting.

All other account and access issues not falling into the listed categories.

Request content updates to an SJU.edu web page, including faculty profiles.

Network Guest Accounts should be used for anyone needing temporary access to SJU services.

When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.