Popular Services

IT Support or Advice that you cannot find in the Service Catalog

When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.

Includes troubleshooting of software applications, web browsers, etc.

Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group. Use this service to request a Google Group that you will manually maintain.

Canvas is a Learning Management System (LMS) that is designed to enhance the teaching and learning experience.

Every project that will require resources from the Office of Information Technology (OIT) must be submitted for approval prior to project initiation.

Zoom Video Webinar allows you to broadcast a Zoom meeting to up to 500 view-only attendees. As the host or a panelist, you can share your screen, video and audio in a webinar and attendees can use the chat or question and answer options to interact with the host and panelists.

Request for voicemails to be sent to email.

Network Guest Accounts should be used for anyone needing temporary access to SJU services.

All current and active SJU students are eligible for a Microsoft Office 365 account at no additional cost. This article explains how to obtain Office 365, how long it will work for you, and when you'll lose access to the software and any data you store within Microsoft's services.

Cognos is a web-based tool used for monitoring business environments and accessing data and reporting out on data in the Data Warehouse and other enterprise systems.