Popular Services

Every project that will require resources from the areas within University Administration and Operations must be submitted for approval prior to project initiation.


All other account and access issues not falling into the above listed categories.


Have a question about or an issue with Workday? Submit a request here!


Use this service to request updates to your faculty/staff profile, an event, or content on a web page.


Support with Canvas (LMS), Zoom, Video Management (Panopto), or any other instructional technology tools.


Report an issue or request help with computer hardware or software, or VMWare Horizon environment on our Lancaster campus.


Report issues related to surveillance camera systems, desk attendant camera workstations, intrusion alarm systems, LightGard, fire alarm systems, CO detectors, panic alarms, emergency phones, and IMMIX.


SJU's portal, The Nest, is the central location for course information, email, calendar, and more.


Use this link to submit a Facilities Work Order through Asset Essentials


Use this service to request a Google Group.


Service offerings include: new phone lines, support for existing phone lines, or Teams Phones support for our Lancaster location.


Google Apps include SJU Gmail, Google Calendar, Google Drive, and more.


Please fill out this form on behalf of Contractors needing access to SJU facilities in order to complete work.


Equipment loans and recording requests.


The University provides wired network connection in all buildings and residence halls on campus. Wireless networking allows SJU faculty, staff, students, and sponsored visitors to access SJU wireless resources securely from locations where wiring is not available.


Request support in a classroom or event space, or schedule a walk through in advance of your event.


When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.


Use this service to request swipe access or report an issue with a swipe/tap card reader.