Popular Services

General IT Support or Advice

IT Support or Advice that you cannot find in the Service Catalog

Registration Questions, Errors or Issues

Registrar General Questions

Classroom Change Request

Change of Major/2nd Major

Course Changes/Additions (Section Level) (After DCU has closed)

Change of Personal Information

Office of Information Technology Project Request

Every project that will require resources from the Office of Information Technology (OIT) must be submitted for approval prior to project initiation.

Smart TV and Gaming

Hooking up your Smart TV or Game Console to the SJU Wireless Network

Update Student Status, Attribute, or Hold

The Nest

SJU's portal, The Nest, is the central location for course information, email, calendar, and more.

Grade Change

Google Groups Request

Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group. Use this service to request a Google Group that you will manually maintain.

Course Withdrawal

Minor Approval Upload

Add Course, Time, Instructor, etc to DCU

Cognos Security Account Request

Cognos is a web-based tool used for monitoring business environments and accessing data and reporting out on data in the Data Warehouse and other enterprise systems.

Network Guest Account Request

Network Guest Accounts should be used for anyone needing temporary access to SJU services.

Help with installed A/V equipment in a Classroom or Meeting Space

Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate equipment.

Hardware Diagnosis and Repair

Report an issue or request help with hardware or a device.

Canvas Support

Canvas is a Learning Management System (LMS) that is designed to enhance the teaching and learning experience.

Pass/No Penalty

Campus ID Card Request

Please fill out this form on behalf of Contractors needing access to SJU facilities in order to complete work.

New/Update Course (Banner Catalog Level)

Banner Issue/Problem

If you are having issues logging into Banner, please report your issue using Software and Applications/General Software/Software Issue Troubleshooting.