Popular Services

The Nest

SJU's portal, The Nest, is the central location for course information, email, calendar, and more.

Federal SAP: Academic Recovery Plan
Key Request
Housekeeping & Custodial

Cleaning and sanitizing, emptying of trash and recycling receptacles, replenishment of soap or paper towels, etc.

Registrar General Questions
Change of Undergraduate Major, Secondary Major, Certificate, or Minor
Summer 2026 - Federal Direct Loan Application
Account Issues

All other account and access issues not falling into the above listed categories.

Office of Financial Aid
ID Card Services

Use this service to request swipe access or report an issue with a swipe/tap card reader.

Classroom, Conference, and Event Space Requests
Grade Replacement Request
Computer Hardware/Software Diagnosis and Repair

Report an issue or request help with computer hardware or software, or VMWare Horizon environment on our Lancaster campus.

Registration Questions, Errors, or Issues
Submit Requested Documentation
Web Updates

Use this service to request updates to your faculty/staff profile, an event, or content on a web page.

Change of Personal Information
Payments and Payment Plans
Request Grade Change
LifeSafety and Security Systems

Report issues related to surveillance camera systems, desk attendant camera workstations, intrusion alarm systems, LightGard, fire alarm systems, CO detectors, panic alarms, emergency phones, and IMMIX.

Permission to Take a Course Elsewhere
VPN Access (Virtual Private Network)

VPN access allows SJU employees to remotely connect to SJU services.

General Transfer Evaluation Questions
Billing and Statement Requests
Academic Technology Support

Support with Canvas (LMS), Zoom, Video Management (Panopto), or any other instructional technology tools.