Academic Technology Support

What is it?

If you need assistance with Canvas (LMS), Zoom, Instructional Tools, Video Management (Panopto), etc. submit this support ticket for help.

Who can use it?

All SJU faculty, staff, and students currently teaching or enrolled in a course.

Where can I access this service?

If you require assistance with any SJU Academic Technology, click the green Request Service button to the right.

If you think there is a global issue in the LMS or any of the integrated tools within, check the status pages here:

Canvas: http://status.instructure.com/

Turnitin: https://twitter.com/TurnitinStatus

Zoom: http://status.zoom.us/

Google Drive: https://www.google.com/appsstatus#hl=en&v=status

Panopto: https://support.panopto.com/s/

 
Request Help

Related Articles (6)

You can access Canvas directly by visiting sju.instructure.com or sju.edu/canvas and logging in using your SJU credentials.
This article contains resource to help you become familiar with the basics of Canvas as a student.
For immediate, 24/7 assistance with Canvas, please call 610-660-2920, Option 2.
Top ten things faculty should know in Canvas.
Top ten things students should know in Canvas.
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