Information Technology

Technology-based services for students, faculty, and staff. OIT provides computer, network, and Internet services to the university.

Categories (15)

Accounts and User Access

Managing your password, SJU account, system access, and network share drive requests.

Classroom and Computer Lab Support

Software and audio visual technology in classrooms, public areas, and conference rooms

Computers, Peripherals, and Hardware

Desktops, laptops, printing, and other computer hardware requests and issues

Email, Calendars, and Collaboration

G Suite, Zoom and other SJU productivity services such as the university portal, the Nest.

Digital Learning Resources

Canvas (LMS), Course Design, Instructional Tools, and Academic Compliance.

Training & Workshops

Technology training and workshops for Faculty, Staff and Stduents

Network and Wireless Services

Requests and issues connecting a computer or device to the SJU network

Phones, Voicemail, and Conferencing

Requests and issues related to Phones, Voicemail, and Audio Conferencing

Reporting and Analytics

Cognos is SJU's main reporting system. It is a web-based tool used for monitoring business environments, accessing data, and reporting out on data in the Data Warehouse and other enterprise systems.

Please read the "Cognos Request & Review Policy" before submitting your request.

Security and Safe Computing

Information on IT security including the ability to report a security incident and how to protect yourself

Software and Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, BDMS, Marketplace)

Television Services

University Cable TV and IPTV services.

Website Access and Support

Request new websites, content updates to an existing site or to The Nest, or website access.

General IT Requests

General requests for technical help and/or advice

IT Policies and Procedures

Best practices and IT Policies