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- Knowledge Base
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Student Help Resources and Videos
- Knowledge Base
- Information Technology
- Digital Learning Resources
- Academic Integrity Tools
- CORE
Preceptor Help Videos and Resources.
- Knowledge Base
- Continuing Education
- General Information
Support resources for continuing education courses and programs.
- Knowledge Base
- Information Technology
- Digital Learning Resources
- Academic Integrity Tools
- Respondus
- Knowledge Base
- Information Technology
- Computers, Peripherals & Hardware
- Printing
- HawkPrint
This article helps to address some commonly asked questions about the HawkPrint managed print program.
- Knowledge Base
- Information Technology
- Accounts & User Access
Using self help portal to reset your PA College password
- Knowledge Base
- Information Technology
- Digital Learning Resources
- Learning Management System (LMS)
- Getting Started with Canvas (Students)
This article contains resource to help you become familiar with the basics of Canvas as a student.
- Knowledge Base
- Information Technology
- Information Security
- Multi-Factor Authentication
This article helps walk you through setting up MFA optionally, if for some reason you have a type of account that does not require MFA.
- Knowledge Base
- Information Technology
- Network & Wireless Services
This article helps SJU users check to see if they have the FortiClient VPN agent installed and how to connect to VPN.
- Knowledge Base
- Information Technology
- Software & Applications
- Academic Software
This article briefly explains what is ZyWave Cyber OverVue, who can use it and how to get help if needed.
- Knowledge Base
- Information Technology
- Communication & Collaboration
- Zoom Web Conferencing
- Technical Issues
Zoom is a great way to stay connected right now, and we hope these tips will help you continue to host amazing classes and events using this platform! Like most other public forums, it’s possible to have a person (who may or may not be invited) disrupt an event that’s meant to bring people together. Here are some Zoom features that can help you safely share your Zoom virtual classroom without unwanted interruptions.
- Knowledge Base
- Information Technology
- Software & Applications
- Adobe Software
This article provides information about what students should expect when using Adobe Creative Cloud apps on University-issued lab and classroom computers. It will help avoid any compatibility issues that are caused when versions of the apps do not match.
- Knowledge Base
- Information Technology
- Computers, Peripherals & Hardware
- Printing
- HawkPrint
This article helps you print your documents in black & white. This change may need to be made each time in some circumstances, so it's important to look and see if Black and White is selected before each print.
- Knowledge Base
- Student Records & Registration
If you need advising or registration support, please contact your faculty advisor, program director or the advising center for your school. In addition, the following online resources are available to help.
- Knowledge Base
- Information Technology
- Software & Applications
- Academic Software
This article helps students install and activate ExtendSim. This software is only for students who are actively enrolled in a class where the professor requires this software.