Departmental Printers

What is it?

On the City Campus, faculty and staff utilize department printers.

On the Hawk Hill campus, you will see the below types of department print setup:

Copy Products: These printers have a BLUE Copy Products sticker on them are supported and supplied by our legacy printer vendor, Copy Products.   

HawkPrint: Printers and multi-function devices which have a "HawkPrint" sticker on them are supported by our current print vendor, XSE.  Supplies for these devices are automatically shipped direct from Xerox.

Parmetech: Printers and multi-function devices which have a green/white sticker on them are supported by another legacy print vendor, Parmetech.  Supplies are automatically shipped direct from Xerox. 

OIT does not provide support for personal printers, deskjet/desktop printers, or printers ordered outside of Parmetech, the Copy Products program, or HawkPrint program.

Who can use it?

All SJU faculty and staff have access to departmental printers through these managed print programs.

How can I have a department printer installed?

If you are experiencing service issues with the printers shown above, please contact the phone number on the the vendor's asset tag attached to the front of your printer.  If additional support is required by or if you need to request installation of a departmental printer, please click the "Request Service" link to the right.


Printer Support

Related Articles (2)

This article helps to address some commonly asked questions about the HawkPrint managed print program.
This article helps you print your documents in black & white. This change may need to be made each time in some circumstances, so it's important to look and see if Black and White is selected before each print.


Service ID: 9722
Wed 7/22/15 11:02 AM
Wed 6/7/23 2:38 PM