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Software Issue Troubleshooting

What is it?

  • Troubleshooting of installed software, web browser, VPN, The Nest, Banner INB or SSB, and SJU-related or other software.
  • SJU supported web browsers include:
    • Chrome
    • Firefox
    • Internet Explorer
    • Safari

Who can use it?

All SJU faculty, staff, and students.

Where can I access this service?

You can bring your computer directly to the Technology Service Center in Science Center 129.  You can also submit a service request by clicking the "Request Service" button to the right.