Now Boarding: Zoom Phones

SJU is moving to a new phone system starting in June 2026!

Categories (2)

Project Updates & Info

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Zoom Getting Started

Logging in, launching the Zoom application, and getting Zoom support
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Articles (12)

Pinned Article Zoom Phone FAQs

List of FAQs directly from Zoom as well as questions our team has been asked as part of the implementation

Pinned Article Zoom Phone: Pre-transition checklist

How to prepare for your Zoom phone

How to make a calls between employees using legacy desk phones and those using Zoom Phones

Calls between employees using legacy desk phones and those using Zoom Phones will require a temporary change to interoffice dialing

What should I do with my old phone?

Guidance for your legacy desk phone

Zoom Compatible Headsets

Need a headset?

Zoom Phone Resources

Comprehensive list of resources for basic and advanced Zoom Phone usage

Zoom Phone: How to set up your voicemail

Instructions for setting up your voicemail

Zoom Phone: Setting your work & holiday hours

Set up your Zoom work and holiday hours, similar to adding a Vacation Responder in your Gmail account

Zoom Phone: Signing In

Logging in to Zoom to access your Zoom Phone

Zoom Phones: User Training (Video)

Recorded training session for Zoom Phone users.

Downloading the Zoom Workplace desktop or mobile app

How to download the Zoom Desktop client or mobile app

Update Zoom to the latest version

Instructions for updating your desktop client