Support Portal How-To's & Information

Find all information on how to utilize our Service Catalog and Knowledge Base.

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University Projects - How To

Request a project (new software/technologies) or a change to software/technologies already in use on campus
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Pinned Article How to use TeamDynamix - Videos

How do I log into the SJU Support Portal?

How do I Add a Service Request to My List of Favorites?

If there is a particular service request you use on a regular basis, you can access it more quickly in the future by adding it to your list of favorite services.

How do I check the status of my ticket or service request?

Information on how to check the status of your submitted service requests.