University software (Microsoft, Browsers, etc.) and applications (Banner, BDMS, Marketplace)

Categories (7)

Internet Native Banner (INB) or Self Service Banner (SSB)

INB is short for "Internet Native Banner" and refers to the back-end of Banner that is most widely used by administrative staff to manage their data. Offices such as Financial Affairs, Development, and Enrollment Management, just to name a few, have many staff members accessing INB constantly to manage institutional data.

The majority of faculty and staff do not access INB, but use another form of Banner known as Self-Service Banner, or SSB, which is accessible through the Administrative Services section of the Nest. When you enter students' final grades, perform a budget query, submit or approve leave reports, or check your pay stub, you are using SSB.

University-owned software such as Adobe Creative Cloud, iOS applications, Microsoft Office 365.

Request changes to Marketplace or The Payment Gateway including new users and new stores.

General issues and requests pertaining to the Banner Document Management System (BDMS)

Request Starfish support or security.

Request Slate support or security.

Services (1)

Enterprise Software

Please use this service to report a problem with the following SJU-provided Enterprise software: Degree Works, Cognos, ODS, Appwork, Infosilem, and Titanium.