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Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.

Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate equipment.

Every project that will require resources from the Office of Information Technology (OIT) must be submitted for approval prior to project initiation.

Request content updates to an web page or the Nest.

Request access to update a website or modify existing access to a website - Wordpress ( or

The SJU telephone system accommodates more than 4,500 lines serving the core campus. We provide For University inbound, outbound and toll free telephone services, various station sets as well as voice messaging, automated attendants, Unified Messaging, and e-911/c-911.

Report an issue or request help with hardware or a device.

Ask a question about a general website request or issue.

Request form for divisional capital funding.

Schedule a walk through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.

Video recording for lectures and events throughout campus

Instructions on how to reset your SJU account password

All current and active SJU students are eligible for a Microsoft Office 365 account at no additional cost.

One-stop shop for all hardware, software, training, and procurement needs.

Sjuguest is the guest wireless on campus, it must be requested to activate in most locations at least 24 hours in advance of the event.

Obtain advice regarding the purchase of hardware, peripherals, and other technologies or enter a special request.

Use this service to pick up audio/visual equipment that does not require Media Services setup.

Wireless networking allows SJU faculty, staff, students, and sponsored visitors to access SJU wireless resources securely from locations where wiring is not available.

Canvas is the LMS that makes teaching and learning easier.

Includes troubleshooting of software applications, web browsers, etc.

See an error on an SJU website? Please fill out the form to report it.

Network Guest Accounts should be used for anyone needing temporary access to SJU services.

The University provides wired network connection in all buildings and residence halls on campus.

Includes software installation of SJU owned applications.