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Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.

Network Guest Accounts should be used for anyone needing temporary access to SJU services.

Canvas is the LMS that makes teaching and learning easier.

One-stop shop for all hardware, software, training, course design and procurement needs.

Every project that will require resources from the Office of Information Technology (OIT) must be submitted for approval prior to project initiation.

Use this service to request an evaluation of your Blackboard organization to Canvas or another platform or the creation of a new organization.

The SJU telephone system accommodates more than 4,500 lines serving the core campus. We provide For University inbound, outbound and toll free telephone services, various station sets as well as voice messaging, automated attendants, Unified Messaging, and e-911/c-911.

All current and active SJU students are eligible for a Microsoft Office 365 account at no additional cost.

When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.

If you are having issues logging into Banner, please report your issue using Software and Applications/General Software/Software Issue Troubleshooting.

Canvas Questionnaire

Request access to update a website or modify existing access to a website - Wordpress ( or

Report an issue or request help with hardware or a device.

Request content updates to an web page or the Nest.

Schedule a walk through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.

See an error on an SJU website? Please fill out the form to report it.