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Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.

All current and active SJU students are eligible for a Microsoft Office 365 account at no additional cost.

Sjuguest is the guest wireless on campus, it must be requested to activate in most locations at least 24 hours in advance of the event.

Hooking up your Smart TV or Game Console to the SJU Wireless Network

Wireless networking allows SJU faculty, staff, students, and sponsored visitors to access SJU wireless resources securely from locations where wiring is not available.

Every project that will require resources from the Office of Information Technology (OIT) must be submitted for approval prior to project initiation.

Use this service to pick up audio/visual equipment that does not require Media Services setup.

Report an issue or request help with hardware or a device.

Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate equipment.

Network Guest Accounts should be used for anyone needing temporary access to SJU services.

Includes software installation of SJU owned applications.

Blackboard Learn is SJU's Learning Management System (LMS).

Request content updates to an SJU.edu web page or the Nest.

Digital Signage updates throughout campus

Schedule a walk through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.

One-stop shop for all hardware, software, training, and procurement needs.

Google Apps include SJU Gmail, Google Calendar, Google Drive, Google Hangouts and more.

Canvas is the LMS that makes teaching and learning easier.

This service will be an internal service for Network Services to track and investigate compromised devices

Includes troubleshooting of HSB related software applications.

When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.

In order to assist with the onboarding process, OIT has identified a variety of IT services that are relevant. This information is designed to cover the necessary bases for a successful first day for new employees.