Services A-Z (207)


1098-T Form


Academic Catalog Question/Concern

Academic Software Support & Installation

Academic Technology Request

Account Issues

Add a User to Finance Web Menu or Time / Leave Approval

Add Course, Instructor, etc to DCU

Adobe Creative Cloud for Students

Advisor and/or Faculty Services Access

Apostille of Diploma or Transcript

Application for Academic Forgiveness

Applying to Graduate

ArcGIS - Account Request

Ask an Advisor

Audio & Video Services

Azure Active Directory Single-Sign on (SSO)

Azure Multi-Factor Authentication


Banner role-based security

Banner Security Class Request

Banner Security Requests

BDMS Initial Request

BDMS Security Requests

Benefits Questions & Issues

Billing and Statement Requests

Bridge Issues & Questions

Budget Adjustment Requests

Bulk Invoice Upload


Campus Computer Lab Support

Campus ID Card

Campus Phone Services

Canvas Commons Group Request

Change from Credit to Audit

Change Management Policy and Procedures

Change of Major/2nd Major

Change of Personal Information

Change Order Form

Classroom Change Request

Classroom/Event Space Support

Club or Organization Website

Code42 - Cloud Backup Software

Cognos Request & Review Policy

Cognos Security Requests

College Transfer Report

Compensation & Salary Issue

Computer Replacement Program

Course Changes/Additions (Section Level) (After DCU has closed)

Course Withdrawal - Graduate & Doctoral Students

Course Withdrawal - Undergraduate Students


D2L to Canvas Questionnaire

Data Classification Policy

Deactivate Curricular Offering

Degree Verification Letter or Verification Form

Degreeworks Issue/Questions

Degreeworks Note/Exception Removal

Degreeworks Update

Department Printers

Digital Signage

Document Manager Issue/Problem

Document Repository

Drop a Minor or Second Major

Duplicate ID Management


ELS Student Activation

Email and Data Storage Policy

Employee Departure

Employee Transfer

Employer Deferral

Enterprise Software

Extract/Re-Extract for FLAC

Extraordinary Course Withdrawal


Faculty & Advisor Menu Questions

Financial Holds

FLAC Issue


General Budget Question

General Cognos Support

General DCU/Schedule Question

General Payroll Question

General Student Account Question

General Web Question

Glossary of Terms - Information Security and Related Policy

Gmail, Calendar, Drive

Google Groups

Grade Replacement Request

Graduation Application Update

Graduation Questions


Hardware Diagnosis and Repair

HR Data Request


I Need to Gain Access to Edit a Website

I Need to Update a Web Page

ID Card Services


Learning Management Systems: Canvas & D2L

Leaves & Accommodations Inquiry

LifeSafety and Security Systems

Loan Change Request

Loaner Computer


MachForms Access

Managed iOS Apps

MBA Waivers

Microsoft Access Database Share Drive

Microsoft Office 365 for Students

Minor Approval Upload

Mobile Phone for University Business


Network Guests

New Academic Chair - Technology Onboarding

New Course Creation (Banner Catalog Level)

New Curricular Offering

New Employee - Enterprise Security Access

New Faculty Setup

New Installation or Activation of a Data Jack/Network Port

New Non-Credit Offering


Office Move Request

Order a Duplicate Diploma/Certificate

Outside Scholarship


Panopto Lecture Capture

Parent PLUS Loan

Pass/No Penalty Grade Option

Password Reset

Payments and Payment Plans

Payroll Questions

PeopleAdmin Issue

Policy Governing our Computer Replacement Program (CRP)

Policy Governing our Information Security

Policy Governing the Disposition of University-owned Digital Assets

Policy Governing the Use of Information Resources

Print Management Policy

Procurement Card Change Form

Procurement Card Request Form

Procurement Inquiry Form

PT Student Re-admit Form



Qualtrics Research Suite

Questions Regarding Diploma Status


Recycling of Technology Equipment

Refund Question

Registrar General Questions

Registration Questions, Errors, or Issues

Release Reserved Seats

Report an Error on an SJU Website

Report an Outage

Report Request

Request a Degree Verification

Request a Short URL/Link on an SJU website

Request a Transcript

Request an Enrollment Verification

Request FOAPAL Element Creation

Request for Funds Form

Request for Systems Access

Request for Travel Reimbursement Form

Request Grade Change

Requisition Upload


Retention of Courses Policy


Secondary Program Request for PharmD Students

Self-Service Banner (Webtailor Role Request)

SJU Username Change


Slate Security Account Request

Smart TV and Gaming


Software Installation

Software Issue Troubleshooting

Software Purchasing


Student Employee Departure

Student Overload

Student Re-admission


Technology Purchasing: Special Requests and New Hires

Technology Service Center

The Nest


Transfer Credit

TSC Counter Request


University City Campus - Request Local Admin Account

University Project Request

Update Content in The Nest

Update Course (Banner Catalog Level)

Update Student Status, Attribute, or Hold

Update your Faculty and Staff Profile

Upgrade/Patch Request

USciences Google Site Evaluation


Vendor Registration Form

Voicemail to Email

VPN Access (Virtual Private Network)


Wired Network Connectivity

Wireless Network Connectivity


Workday Access Request


Xfinity on Campus Streaming - HH Campus


Zoom Web Conferencing

Zoom Webinar License for Faculty and Staff